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Residents encouraged to get a free inspection of water softeners. None of the AQUAKLEEN SYSTEMS inspected to date have been installed correctly

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Residents encouraged to get a free inspection of water softeners. None of the AQUAKLEEN SYSTEMS inspected to date have been installed correctly

COMMERCE CITY, COLO. – City officials are again encouraging residents to obtain a free inspection of their Aquakleen water softening systems to ensure safety. To date, none of the 20+ systems inspected by city building officials have been properly installed.

 

“When water softening systems are not installed correctly, there is a potential for cross-connections between water and sanitary sewer lines, which can affect water quality and cause serious health issues,” said Commerce City Building Official Patrick Buckley.

The city mailed second notices to homeowners today who have yet to respond to the free inspection offer. Aquakleen notified the city mid-September that they installed numerous water softeners without a permit. The company provided a list of addresses and samples of letters they sent to homeowners. Commerce City responded with a letter explaining the severity of the issue and notified Aquakleen they had 30 days to correct the issue and to obtain permits and required inspections.

 

Based on October media reports of a Commerce City family's health problems with an improperly installed water softening system, city officials notified approximately 150 homeowners of these issues and offered home inspections in the interest of public safety. Since the city’s initial notification, city building inspectors examined more than 20+ homes and none of the systems have been properly installed. Inspections have revealed a variety of cross-connections between potable water, sewer and other drain lines; all of which can lead to contamination of the water supply and serious health issues.

 

Aquakleen remains responsible for bringing these systems into compliance with the city’s building codes. The city met with company representatives earlier this month and extended their deadline to obtain permits to Dec. 7, 2012. The city is also requiring the company to have licensed plumbers perform the necessary repairs to bring the systems into compliance with codes to ensure public safety. The company will be doing business as Aquakleen Authorized Service, Inc. when completing this work.

 

“The severity of an improperly installed system cannot be overstated. That is why it is important homeowners with Aquakleen water softening systems contact us to receive a free inspection,” added Buckley.

 

Contractors or home owners that want to complete home improvements, such as the installation of water softening systems, decks, furnaces or air conditioners are required to obtain a building permit from the city. These permits ensure work is completed consistent with city regulations, which helps ensure home improvements are safely installed for residents. A building permit also ensures city inspectors can verify improvements meet the applicable codes.

 

Homeowners can schedule their free inspection by contacting the Commerce City Building Safety Division at 303-289-3790. To see if your home is one of those reported as having an illegally installed system by Aquakleen, visit www.c3gov.com/watersoftener. You can also read the correspondence between the company and the city, as well as view frequently asked questions online. For information on the types of home improvement projects that require permits, visit www.c3gov.com/building or call 303-289-3790.

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